Committed to customer needs
We’re proud of our customer service reputation and our commitment to customer needs. Warranties are an important part of your purchase, so our hardware products are covered by warranties.
Why our warranties are so comprehensive
We provide comprehensive customer focused warranties because our products are robust, built to the highest specification and pass a stringent quality control process.
Laser printer warranty
Our award-winning colour and black and white laser printers are backed by a standard warranty.
3 year projector warranty
All our projectors are backed by our 3 year return-to-base warranty.
1 year direct to garment (DTG) warranty
All our DTG printers are backed by our 1 year warranty.
Ricoh software assurance plans
When you buy any Ricoh software solution you’re automatically provided with a Ricoh Software Assurance Plan (RSAP). The RSAP ensures your software is performing at its best on current and future technology platforms.