Committed to customer needs

We’re proud of our customer service reputation and our commitment to customer needs. Warranties are an important part of your purchase, so our hardware products are covered by warranties.

Why our warranties are so comprehensive

We provide comprehensive customer focused warranties because our products are robust, built to the highest specification and pass a stringent quality control process.

Laser printer warranty

Our award-winning colour and black and white laser printers are backed by a standard warranty.

Register your laser printer warranty Printer warranty terms and conditions

3 year projector warranty

All our projectors are backed by our 3 year return-to-base warranty.

Register your 3 year projector warranty Projector warranty terms and conditions

1 year direct to garment (DTG) warranty

All our DTG printers are backed by our 1 year warranty.

Register your 1 year DTG warranty DTG warranty terms and conditions

Ricoh software assurance plans

When you buy any Ricoh software solution you’re automatically provided with a Ricoh Software Assurance Plan (RSAP). The RSAP ensures your software is performing at its best on current and future technology platforms.