Ricoh Way

The Spirit Of Three Loves

  • Mission & Vision

    At Ricoh, we empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realise a sustainable future.

  • Values Statement

    - Customer-Centric: act from the customer’s perspective.

    - Passion: Approach everything positively and purposefully.

    - Gemba: Learn and improve from the facts.

    - Innovation: Break with the status quo to create value without limits.

    - Teamwork: Respect all stakeholders and co-create value.

    - Winning Spirit: Succeed by embracing challenges through courage and agility.

    - Ethnics and Integrity: Act with honesty and accountability.

  • The three loves

    Love your neighbour, love your country, love your work

    Our guiding principles were formed in 1946 by our founder Kiyoshi Ichimura. They reflect how and why we do business and our commitment to wellbeing in our families, staff, customers and the world we live in.

  • Fulfillment through Work

    Imagine a world where people can find fulfillment by unleashing their utmost potential and creativity in building a better world for today and tomorrow. At Ricoh, we work towards this every day. 

    Our mission and vision is to empower individuals to find Fulfillment through Work by understanding and transforming how people work, so that they may create a sustainable future. 

  • How our values get us there
    Dedicating our winning spirit, innovation and teamwork to creating a better world for our customers means sharing knowledge generously, maintaining the highest ethical standards and a passionate pursuit of innovation. Our values keep us focused on our customers – adding value, continuously improving and innovating to make their day and exceed expectations.
  • Think global, act local
    Teamwork is key to a global brand with genuine local knowledge and engagement. We take the responsibility of representing the Ricoh brand seriously. Our Australian presence reflects our global values and capabilities, with a sharp focus on the entrepreneurial spirit of the businesses we serve.
  • Environment and sustainability
    Sustainable products and services and helping customers tread lightly helps drive our commitment to driving sustainability.
  • Corporate social responsibility
    Doing good in the world is part of the Ricoh Way.