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RICOH @Remote Enterprise

@Remote

 

remote_7

Intelligent Remote Management System

With @Remote Office, you can remote manage print devices, optimize device usage and reduce TCO. @Remote Office utilizes a single, thin-server type hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. In addition, @Remote's secure, web-based reporting portal transforms captured data into valuable reports on population, usage and new Green reporting capabilities. 

 About @Remote Office

  • The @Remote management system facilitates remote device management for your networked fleet of Multifunctional products and printers
  • Provides remote access to device utilization reporting via a secure web-based reporting portal
  • Intelligent alerts automatically notify service providers of devices needing service and toner
  • Enables remote scheduling and completion of firmware upgrading and device adjustment

Features and Benefits

 

Device_Manager_remote_2_0

 

  • Anyone looking to eliminate manual meter reads
  • IT Managers seeking to understand what output devices are on the network, optimize these assets and control where and how printer supplies are being consumed
  • Anyone wanting to simplify management of a printing fleet
  • Increased up-time and the ability to match device location to work load
  • Automatic, accurate, timely meter reads and billing
  • Eliminates need for manual meter collection saving hours of labour
  • Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser
  • Ability to optimize for efficiency and cost reduction

Downloads

Brochure

 


 

@Remote Enterprise

 remote_7

Automated, Scalable Device Management

@Remote Enterprise Pro provides centralized monitoring and device management for your entire network of Multifunction products and laser printers. This server-based solution gives I.T. support personnel the information and control they need to maximize uptime and lower support costs. @Remote Enterprise can be paired with the @Remote Connector option* which expands services to include: web-based fleet reporting, toner and service alerts, automated meter submission, and remote firmware upgrades. 

 

About @Remote Enterprise

 

  • Locally installed server-based software for monitoring and managing networked MFPs and printers
  • Designed for an enterprise level environment
  • Optional @Remote Connector* delivers access to detailed reports and lets you automate service tasks to streamline business processes
 The @Remote Connector option*

 

Device_Manager_remote_enterprise_3_0

  • Access a secure web-based portal (https://www.atremote.net) to monitor aggregated fleet data and monthly trend reports
  • Visual reports include: Fleet population, utilization, trending, an environmental report, and other reports and options for drill-down analysis and data export
  • Automatic notifications to service provider upon critical service events
  • Automatic low-toner notification to service provider
  • Setup automatic collection of device meters and submission to service providers at a pre-defined schedule
  • Enable remote firmware update at the customer's discretion

Using @Remote Enterprise

 

Device_Manager_remote_enterprise_2_0

  • Remotely collect detailed page counters from each device by function, color and mono or total print meter for other manufacture's devices.
  • Perform remote print driver installation
  • Receive real-time device status including paper, toner, configuration and early warnings such as "Low Toner", "Almost out of Paper"
  • Alerts can be automatically emailed to support personnel
  • Mapping function lets you manage devices visually based on their location on a floor plan with color indicating the device's status

Downloads

Brochure

 

 


The @Remote Connector option*

  • Access a secure web-based portal (https://www.atremote.net) to monitor aggregated fleet data and monthly trend reports
  • Visual reports include: Fleet population, utilization, trending, an environmental report, and other reports and options for drill-down analysis and data export
  • Automatic notifications to service provider upon critical service events
  • Automatic low-toner notification to service provider
  • Setup automatic collection of device meters and submission to service providers at a pre-defined schedule
  • Enable remote firmware update at the customer's discretion

Using @Remote Enterprise

  • Remotely collect detailed page counters from each device by function, color and mono or total print meter for other manufacture's devices.
  • Perform remote print driver installation
  • Receive real-time device status including paper, toner, configuration and early warnings such as "Low Toner", "Almost out of Paper"
  • Alerts can be automatically emailed to support personnel
  • Mapping function lets you manage devices visually based on their location on a floor plan with color indicating the device's status
Download PDF brochure